Our client was a small-medium sized Non-Corporate Commonwealth Entity (NCCE), using Technology One as its ERP system. The client needed Torque’s solution to interface seamlessly with its existing tech stack.

### The problem

The client needed to build capability to enable:

- Standard corporate business processes in an end-to-end digital environment.
- The exercise of delegations under the PGPA Act framework, including the delegation to approve expenditure.
- Total compliance.
- A full audit trail of all transactions.
- Detailed reporting – scheduled and/or on-demand, including reports to support responses to Questions on Notice (QoNs).
- Interface with Technology One to prevent re-keying of data and/or duplication of effort.

### Torque’s solution

Seventeen business processes were configured on the Lighthouse platform, including:

- Purchase Requisition
- Payment Request
- Official Hospitality Request
- Remote Working Agreement Request
- Approval Request
- Non-Ethics Committee Research Proposal
- External Meeting or Event Attendance Request
- New Research Publication Request

The client now has a broad range of finance and business processes in a digital environment with the benefits of electronic workflows and embedded controls – similar to what might be expected in a Tier 1 or Tier 2 ERP system. As a result, the client is experiencing a significant reduction in manual administration and business processes that support remote working.